Important: Read this information before placing your order, request or purchase

Our florists hand-design each arrangement, so colors and varieties may vary due to local availability,

Do you have doubts about what to give ? Contact our Florist in Bogotá DC - Colombia +57 (1) 253-9384 ; You can also write to WhatsApp +57 311 889-6974 ; Address in Bogotá 24 hours a day

Important: Product photographs are a representation of the floral arrangements and may vary slightly, products with a vase are subject to availability, in the event that the image design is not available, we will replace the vase with one with a similar design and always of the same price.

Shipping policy:

Our arrangements, bouquets, baskets, gifts, funeral pedestals and other products from our floral store have a minimum delivery time of 24 hours, delivery is made during the course of the day; once the purchase is completed, the payment verified and the address of the recipient confirmed

You can also schedule the delivery of your arrangement, gift or flower product up to 10 days in advance, this delivery is made during the course of the scheduled day, use the more information field when processing your order to tell us if your day is made at next or scheduled day

Due to quarantine reasons Online orders are processed at the following times: Monday to Saturday: 10:00 am - 2:00 pm; Sundays and holidays: 10:00 am - 1:00 pm; Orders placed through our website other than these hours will be processed the next business day and will be delivered 24 hours after the order is processed.

Replacement Policy:

When you request custom designs they will be produced as close to the image as possible. Please remember that each design is made to order, no two arrangements are exactly alike and substitutions of colors and/or varieties of flowers, vases, packaging and containers may be necessary.

Prices and availability of seasonal flowers may vary.

Our professional staff of floral designers is always available to listen to any special design or product request.

Call us at the number above and we'll be happy to assist you with a special request or scheduled delivery.

Return policy and cancellation of the order:

If you need to cancel your order, your payment will be refunded less an administrative fee of $15,000 COP, ONLY if notification is received by Flores Para Regalo SAS at least 24 hours before the scheduled delivery date.

Cancellations received less than 24 hours in advance will be charged at 50% of the total value of the order

We cannot cancel orders that are already prepared and with our courier service for delivery

Refund Policy:

All refunds for orders placed online or over the phone are credited to the original credit card on which the order was purchased.

The prices of goods, services and deliveries and other charges displayed on the florespararegalo.com website are current at the time of presentation

These prices are subject to commercial and market conditions and may change at any time without prior notice.

SAS Gift Flowers

Address: Portoalegre Shopping Center, Common Zone 102
Carrera 58 #137b-01, Colina Campestre

WhatsApp: +57 311 889-6974